Bookings - A few changes
A few important changes have been made to our booking system. This is due to a crazy year which had so many different contributing factors for the decision. Obviously we always hope that everyone does the right thing as far as booking dates in advance go but unfortunately it is just not the case. We understand that people book with the best intentions and things happen or circumstances change but as a small business with a team to consider also, we need to do what will work for the long term sustainability of the business. And other clients should not miss out on dates because of it.
So the changes made are to avoid last minute reschedules or cancellations due to other reasons outside of the non preventable like of course covid/illness or the likes. Which of course we always allow for because let’s face it shit happens!
But let’s face it, Opening months in advance for clients to book is to benefit to the client.
Why do ladies usually book months in advance?
Finances - as we offer prepayment plans booking in advance allows ladies to create their dream session and pay it off according to their budget.
Reward - Some use it as a reward to strive towards their goals whether that be a weight, physical goal or a mental health goal.
Secure a Date - Some ladies just want to be sure that they can get in on the date they need because their session is for a wedding or anniversary gift. So timing is essential to ensure their products have time to arrive. Or some are even on holidays from interstate or overseas so dates are super important to them.
For many woman, their session has to be booked in advance to make it happen for them. So we don’t want to have to take the booking in advance option out. So we are hoping that with a few changes we can avoid some of the issues that we have been facing in 2022.
Why do ladies change their mind last minute?
Some ladies just plain and simple talk themselves out of it! They forget why they booked in the first place. They think they aren’t ‘ready’ yet. You see, it’s outside 99% of clients comfort zone so of course it is bound to make you feel a little anxious. That is 100% normal. 99% of clients have done nothing like this so of course you will feel nervous and second guess yourself and even try and find excuses. It would be more weird if you weren’t a little anxious about it. Feel the fear and do it anyway. That is where the magic happens.
Finances - Some ladies book in advance with intentions of putting money aside but time flies by and before they know it the date is almost here and they haven’t saved a penny. Or circumstances change during the lead up.
Don’t Reach their ‘goal’ - Some of you may giggle at this one but so many ladies set themselves a goal and if they don’t reach it then they like to punish themselves for it. The truth is, set a goal go for it but if it is a weight thing then DO NOT let a number on the scale dictate to you whether you deserve a reward or not. The camera does not show a few extra kilos here or there. The amount of ladies that have come in, had their session and said I almost cancelled because I put on 5kg and I am so glad that I didn’t. This is just a form of self sabotaging and some don’t reach the goals because secretly it is a way of talking themselves out of it and giving them an excuse not to do it. So set a goal awesome, BUT get the reward regardless! Trust me - learn to love your body how it is in this very moment or you will never love it.
Changes That Are Being Made
Bookings for dates 8 weeks in advance or longer will ONLY be booked for those who agree to go onto a prepayment plan.
Sessions will be paid via direct debit on either a weekly, monthly or fortnightly basis to the clients budget so it won’t sneak up on them. Ladies who have prepaid for their session are less likely to reschedule last minute and shows us they are committed to their date. Bookings 8 weeks or longer out will have 1 week to confirm their prepayment plan details and sign their prepayment contract or their date will be cancelled.
Ladies who book in advance and go on to cancel will not be eligible to book with us again. This is a big one, but if I have clients not respecting my time or the time of my team, they are not a client that I would want to work with. The only way I would even consider their booking will be if full payment is made up front for session fee and full order. No exceptions. They will also NOT be eligible for my teaser sessions when and if they are held.
Dates will only be opened for up to 6 months at a time instead of 9 months
Due to the price increases we are seeing in suppliers and the fact we lock pricing in at the time of booking, unfortunately we cannot sustain the increases as a business. So session dates will only be opened up a maximum of 6 months in advance at least until things settle as far as supplies go.
I hope this explains the reasoning behind the changes. I really do love what I do but not only does rescheduling sometimes lead to dates being left open (which means financial loss) when they could of easily of been filled if it had of been done earlier. It affects my team members and it takes time, effort and money.
So…. Please respect myself and my team members time and only book when you are truly ready to do this. Because when you are we are the best and we will look after you. You just have to trust the process and make it happen.
Kristy xx